Overview
Scheduley is a cloud-based platform that brings together appointment scheduling, a conversational AI receptionist, and website development for local service businesses. The product is aimed at independent operators and small teams in the beauty, wellness, and home services industries. At its core, Scheduley provides an AI Front Desk that can answer incoming calls, respond to text messages, and handle direct messages on Instagram and Facebook. It also offers a booking page, online payments, and a collection of industry-specific templates. The company is currently operating in an invite-only mode, with an option to request early access directly on the site.
Services & Expertise
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AI Front Desk: The centerpiece of Scheduley is an AI assistant that works around the clock to answer phone calls and texts. It is programmed with the business's services, pricing, and hours, enabling it to provide accurate quotes and book appointments without human intervention. Each call is summarized with sentiment analysis and a transcript, giving owners full visibility into what happened.
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Online Booking Page: Businesses can create a polished booking page that lists services, durations, prices, and photos. The interface uses a step-by-step flow where customers select a service, choose a time, enter their details, and confirm. This page can be used as a standalone scheduler or embedded into an existing website.
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Website Templates: Scheduley includes over 30 premium templates tailored to specific industries, including spas, salons, fitness studios, and home services. Templates feature a clean, modern design and are fully responsive. Users can preview each template live before deciding, and the entire site can be published through the platform.
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Automated Reminders and Waitlist: The system sends out automatic text reminders before appointments, which reduces no-shows. When a slot becomes available, clients on the waitlist are notified immediately and can book the opening, helping businesses keep their schedules full.
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Social Media Messaging: The AI Front Desk extends to Instagram and Facebook DMs. This means that customers can ask questions and book appointments directly from social media without the business owner needing to respond. WhatsApp integration is also listed as a feature, and the platform syncs with popular calendar tools.
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Team Calendars and Assignment: For practices with multiple staff members, Scheduley supports team-based scheduling. Owners can assign appointments to specific people, set notifications, and view a shared calendar that shows availability across the entire team.
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Payments and Deposits: The platform allows businesses to accept online payments and require deposits at the time of booking. This feature is particularly useful for services with high no-show rates, as it ensures a level of commitment from the client.
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Voice and Language Customization: Users can select from 20 different AI voices in 16 languages. This allows businesses to match the AI's personality to their brand and communicate effectively with a multicultural customer base.
How They Work
Scheduley lays out a clear four-step onboarding process. First, business owners add their services, hours, and team members to the dashboard. This information creates the foundation for both the public booking page and the AI's conversational knowledge. Second, the booking page is published. Users can choose one of the built-in templates or simply link the page to their existing website. Third, the AI Front Desk is activated, enabling it to handle calls and texts, share pricing, and book appointments in real time. Finally, the system takes over with automatic confirmations, reminders, and rescheduling. The company emphasizes that setup is quick and requires no coding or credit card for the trial period.
Ideal Client Profile
A growing hair salon that wants to capture after-hours booking requests without missing phone calls. A solo massage therapist who needs a professional booking page and an AI assistant to handle appointment inquiries. An HVAC company that receives service calls throughout the day and needs to qualify leads and schedule site visits. A pet grooming business that wants to manage Instagram DMs and convert them into bookings. A fitness studio with multiple coaches that requires team scheduling and automated reminders.
Pricing & Engagement Models
Scheduley offers three subscription plans. The Starter plan is priced at $19 per month and includes 60 minutes of AI phone time, unlimited texts, a booking page, reminders, waitlist, and email support. The Pro plan costs $49 per month and provides 200 AI minutes, plus video appointments via Google Meet, Instagram and Facebook DM integration, WhatsApp, and team calendars. The Business plan, at $99 per month, increases the allotment to 500 AI minutes. Each plan comes with a 7-day free trial, and unused minute packs roll over to the next month. The website also promotes a "Start Free" option for the Pro plan, suggesting that businesses can begin with no upfront payment.
Why Consider Them
Scheduley's key differentiator is its all-in-one nature. Rather than subscribing to separate tools for scheduling, phone answering, and website hosting, businesses can manage everything from a single dashboard. The AI Front Desk is trained on the business's own data, which means it can offer accurate, context-aware responses. The platform is also designed with local businesses in mind, offering templates and features that cater to specific industries. The transparent pricing and free trial lower the barrier to entry. While the current invite-only status and metered AI minutes may give some businesses pause, Scheduley represents a modern approach to automating client communication and bookings.
